Grade 12 Computer Systems Servicing

Content standard

The learners demonstrate an understanding of concepts and principles in setting up computer systems.

Performance standard

The learners perform setting up computer systems, adhering to occupational health and safety standards.

Learning competencies (6)

• CSSERV-G12-Q1-01

  Discuss fundamental concepts of computer systems servicing

• CSSERV-G12-Q1-02

  Discuss elements of computer systems

• CSSERV-G12-Q1-03

  Perform disassembly and assembly of computer hardware

• CSSERV-G12-Q1-04

  Create portable bootable device

• CSSERV-G12-Q1-05

  Perform installation of system software and application software

• CSSERV-G12-Q1-06

  Perform computer testing and documentation

Content standard

The learners demonstrate an understanding of the principles of setting up a computer network.

Performance standard

The learners perform installation, configuration and testing of computer networks, adhering to ooccupational health and safety standards

Learning competencies (3)

• CSSERV-G12-Q2-01

  Discuss the concepts of computer network

• CSSERV-G12-Q2-02

  Perform setting up of computer network

• CSSERV-G12-Q2-03

  Perform network testing and documentation

Content standard

The learners demonstrate an understanding of principles in setting up computer servers.

Performance standard

The learners perform setting up of a computer server.

Learning competencies (9)

• CSSERV-G12-Q3-01

  Discuss the concepts of server management

• CSSERV-G12-Q3-02

  Perform server installation

• CSSERV-G12-Q3-03

  Perform installation of Active Directory Domain Services (ADDS)

• CSSERV-G12-Q3-04

  Perform installation of Domain Name System (DNS) services

• CSSERV-G12-Q3-05

  Perform installation and configuration of Dynamic Host Configuration Protocol (DHCP) services

• CSSERV-G12-Q3-06

  Perform installation and configuration of File and Storage Services

• CSSERV-G12-Q3-07

  Perform installation and configuration of web servers Internet Information Services (IIS).

• CSSERV-G12-Q3-08

  Perform installation of print and document services

• CSSERV-G12-Q3-09

  Perform installation of remote desktop services

Content standard

The learners demonstrate an understanding of the principles of troubleshooting, repairing and maintaining computer systems, network and servers

Performance standard

The learners perform the process of troubleshooting, repairing and maintaining computer systems, networks and servers.

Learning competencies (8)

• CSSERV-G12-Q4-01

  Perform troubleshooting and repairs of computer systems

• CSSERV-G12-Q4-02

  Perform troubleshooting and repairs of computer network

• CSSERV-G12-Q4-03

  Perform troubleshooting and repairs of computer server

• CSSERV-G12-Q4-04

  Perform maintenance of computer systems

• CSSERV-G12-Q4-05

  Perform maintenance of computer networks

• CSSERV-G12-Q4-06

  Perform maintenance of computer servers

• CSSERV-G12-Q4-07

  Prepare documentation and reporting on maintenance of computer systems, servers, and networks.

• CSSERV-G12-Q4-08

  Develop a business plan proposal